My Dyson Is Scratching My Floor

The floor looks great but i noticed when i use the vacuum canister the wheels leave curved scratches when the canister turns.
My dyson is scratching my floor. The vacuum would actually suck in the carpet and get stuck to the floor. I have mostly hardwod floors in my apartment. Are dyson vacuums good for hardwood floors vacuum hardwood floors without scratching the best hardwood floor vacuum of 2020 do dysons scratch hardwood floors vacuum hardwood floors without scratching dyson v10 review absolute vs animal. The suction was too strong that the vacuum became difficult to move.
Dyson claims that it can clean hardwood floors but i use the fluffy head attachment on my wood floors because i was concerned about the ball joint scratching my floors. The old finish did have scratches. But after moving to a new location with thick carpeting it suddenly became difficult to move. As posted above the fluffy head does an awesome job on wood floors.
I called dyson technical support and they suggested i remove the rope seal on the inside of the vacuum head. Dyson scratching hardwood floors. I just had my kitchen maple hardwood floor refinished about a month ago. I have this problem second time already.
Any thoughts what i should be checking for on the vacuum. They said i should keep the roll clean which i m very careful with since then. I emailed dyson support and they send me entire new brush. My dyson vacuum occasionaly once every half dozen uses leaves a deep scratch in the hardwood floors.
In january 2014 the brushroll stopped moving comnpletely. Will the dyson v8 absolute possibly scratch my new darker hardwood floors if i use the a learn about dyson v8 absolute cord free stick vacuum yellow with 9 answers best buy. Originally they were finished with street shoe.