Online Returns For As Quality Rugs

If you have a concern or believe there is a quality issue we will work with you to correct it in accordance with the policy below.

Online returns for as quality rugs. Assuming your order is eligible for a return click on the request a return button. In order to return your rug it must be within the accepted return date of a 60 day window in the same condition that it was delivered to you and in the original packaging. File a return request using the form on the return a rug page. On the next page choose the reason that best describes your reason for return along with how you would like to ship it back to us.

Stock furniture rugs and rug pads. If it s not the right fit rugs direct offers a 30 day satisfaction guarantee. Processing handling fees are non refundable. To start the returns process please reach out to customer service 24 hours a day 7 days a week.

Enjoy low warehouse prices on name brands products delivered to your door. You may return most items for a refund within 30 days of delivery. When the item is damaged or defective we will be happy to ship the replacement to you or issue a full refund if you so choose. Thankfully there are several retailers that make purchasing a rug online easy with expert reviews that can attest to the quality and amazing return policies in case you need to exchange.

Your return will be processed immediately afterwards. For furniture orders placed online please call us at 800 606 6252. You will need your order number invoice number and email that was used when placing the order. Additionally your happiness is important to us so we make returns easy just in case.

Shop our endless selection of quality area rugs indoor outdoor rugs modern rugs discount rugs and more with free shipping. Items eligible for return must be sent to us within 30 days of the date you placed the order. Rugs add sophistication and comfort to any living space. Refunds are processed within 3 5 business days after we receive your return package.

Should you find that your item is defective or you received a different item than what was ordered please contact rugpal immediately so we can arrange for the return and replacement. Rugs rug pads custom order upholstery and store floor samples are not eligible for online returns.